Frequently Asked Questions
❓ What types of jewellery do you offer?
We offer a curated collection of imitation jewellery, including earrings, necklaces, chokers, bangles, bracelets, rings, maangtikkas, and complete jewellery sets. Our designs blend timeless craftsmanship with contemporary elegance, making them perfect for weddings, festive occasions, parties, and everyday wear.
❓ Are your products gold-plated or real gold?
Our jewellery is crafted using premium-quality base metals and finished with high-quality 18K or 22K gold plating (depending on the collection). While these are not solid gold pieces, they are designed to offer the luxurious look and feel of fine jewellery at an affordable price.
❓ Is your jewellery safe for sensitive skin?
Yes. Most of our jewellery is made using skin-friendly, hypoallergenic materials. However, if you have extremely sensitive skin or known metal allergies, we recommend reviewing the product description before purchasing.
❓ How should I care for my jewellery?
To keep your jewellery looking beautiful:
- Avoid direct contact with water, perfumes, lotions, and chemicals.
- Remove jewellery before bathing, swimming, or exercising.
- Store each piece separately in an airtight pouch or jewellery box.
- Clean gently with a soft, dry microfibre cloth after use.
❓ How long does shipping take?
Ready-to-ship orders are dispatched within 24–48 hours and typically delivered within 3–7 business days, depending on your location. Made-to-order products require approximately 10–15 business days for crafting before dispatch.
❓ Do you ship internationally?
Currently, we ship only within India. International shipping is coming soon!
❓ Can I return or exchange a product?
Returns or exchanges are accepted only for products received damaged or defective. Please notify us within 24 hours of delivery with clear photos or an unboxing video. Kindly refer to our Return Policy for complete details.
❓ What if I receive a damaged item?
If your order arrives damaged, please share a photo/video of the unboxing within 24 hours via WhatsApp or email. We’ll replace the item or issue a refund. Please refer to our Return Policy for full details.
