Frequently Asked Questions
❓ What types of jewellery do you offer?
We offer a premium collection of art jewellery – including earrings, necklaces, rings, bangles, and sets. Each piece blends traditional craftsmanship with modern elegance.
❓ Are your products gold-plated or real gold?
Our jewelry is made using premium quality gold plating. These are not solid gold pieces, but they offer the luxurious look of fine jewellery at a more affordable price.
❓ Is your jewellery safe for sensitive skin?
Yes! Our jewelry is crafted with skin-friendly, hypoallergenic materials, suitable for most skin types.
❓ How should I care for my jewellery?
To keep your jewellery looking beautiful:
- Avoid water, perfumes, and harsh chemicals
- Store in an airtight box after use
- Wipe gently with a soft, dry cloth
❓ How long does shipping take?
Orders are processed within 24–48 hours, and standard delivery takes 3–7 business days for ready in stock pieces. Made-to-order pieces require 10-15 days for crafting and processing before shipping. , depending on your location.
❓ Do you ship internationally?
Currently, we ship only within India. International shipping is coming soon!
❓ Can I return or exchange a product?
We accept returns or exchanges only for damaged or defective products. Please refer to our [Return Policy] for full details.
❓ What if I receive a damaged item?
If your order arrives damaged, please share a photo/video of the unboxing within 24 hours via WhatsApp or email. We’ll replace the item or issue a refund. Please refer to our [Return Policy] for full details.